🗑️ Delete Your Account

You can ask us to delete your JustBuys account and the personal data attached to it at any time. This applies whether you use the website or the JustBuys Android app.

How to ask

1. Email customercare@justbuys.deals from the email address on your account, with the subject Delete my JustBuys account. You can also message us on WhatsApp on +234 813 825 1956.
2. Tell us the name and phone number on the account so we can find it and check it is really you.
3. We will confirm by email once your account has been deleted.

What we delete

• Your account and sign-in details, including the link to Google Sign-In if you used it
• The personal details on your account: name, email address, phone number and saved delivery details
• Notification settings linked to your account

What we may keep

We may keep records of past orders and payments (for example order numbers, amounts and payment references) where we need them for accounting, tax, dispute handling or fraud prevention. Where we keep them, we remove or detach details that identify you wherever we can.

Before you ask

• If you bought digital items on the website and want to keep them, download them first. After deletion you will not be able to download them again.
• If you have an open order or a refund in progress, tell us, and we will finish it before deleting the account.
• If you earn affiliate commissions, check your balance first. Tell us how you would like any amount owed to you to be handled.

Only want some data removed?

You can ask us to delete or correct specific information without closing your account. Use the same email address and say what you would like changed.

More about your data

See our Privacy Policy for what we collect and how we use it.